Easy Contracts and Terms
No long-term, locked-in contracts that bind you to a service you don’t need or want. Customer satisfaction is our priority. We keep our clients loyal by delivering excellent service – not by handcuffing them with a multi-year contract.
Security is a Priority
We understand just how important a secure environment is to your business. We are continually evaluating security products and services to ensure we keep up with evolving and growing threats. We use multiple solutions to minimize security risks for your IT environment.
We monitor systems, servers, and most network devices closely for anomalies. This proactive approach often allows us to remediate a small issue before it becomes a big problem.
3rd Party Vendor Support
We will work with your other vendors, be it line-of-business software, hardware or other services to resolve technical issues. This enables you to keep focus on running your business and not dealing with technical challenges
To us at EPK, good data backup is no less important than good security. We implement and perform daily monitors of backups (often to 2 independent offsite locations) to ensure successful recovery in the case of accidental deletion, hardware/software failure, or cyber-crime.
We take the time to get to know your company and technology needs. We love being part of the success of your small business and we can help you plan and budget to keep your technology systems growing with you!
Our Support to You
A growing trend in our industry is to outsource support/help desk to large 3rd party companies (often outside the US). While that’s great for keeping costs down for the IT Service provider, it’s not always so great for you. We can be reached by phone or email for any questions or concerns, and we offer remote and on-site support to get you back up and running as quickly as possible.
EPK Solutions’ clients consistently benefit when they partner with us. Not only will you have more time to focus on your business as a whole while we handle your IT needs, you’ll also experience more productive employees.
Let us help you maintain, optimize, protect and leverage your technology assets. You’ll rest easier knowing that your network will always perform to your standards, and your company will be better positioned to accomplish its mission.