December and January are the perfect months for changing Managed Service Providers (MSPs). During this time of year, many businesses are busy setting goals for the new year. This is the time to ask yourself if you’re getting the most out of your current MSP. If the answer is maybe or no were not, then…
Text messaging (SMS) is an incredibly powerful, yet underutilized tool for effectively engaging current customers. Think of appt reminders for Chiropractors, Dentists, Doctors, Auto Dealerships, or any Service Industry. Through SMS, businesses can create personalized messages to those who opt-in to their mailing lists, helping to develop a strong customer relationship. This kind of direct…
We all know that inaction can have disastrous results, acting on any issue, big or small, is an important part of life or business that can help us to avoid many pitfalls. The cost of not doing something can be far higher than expected and in many cases far more damaging than acting. The consequences…
Technology downtime is a major source of revenue loss in the business world. Here are seven ways to reduce the risk of downtime and ensure that your business is prepared for any digital emergency. 1. Have a Disaster Recovery Plan: Making sure that there is a plan in place to remain in operation and have…
The world of tech is rapidly evolving. As technology moves forward, businesses of all sizes are turning to Managed Service Providers (MSPs) like EPK Solutions to help them keep up. EPK Solutions can provide a full range of IT services that can be tailored to fit the individual needs of any business. We provide services…
In today’s fast-paced digital world, technology plays a pivotal role in every aspect of our lives, especially the workplace. Companies that prioritize providing their employees with up-to-date and functional technology gain a significant advantage. Not only does this foster efficiency and productivity, but it also drives employee satisfaction and boosts overall morale within the organization. …
Cybersecurity is a never-ending battle against unseen forces. Every business regardless of size needs to be aware and stay vigilant in protecting itself. There are practical things that can be done to harden your business against threats. At EPK we’ve created this list of the top 5 we feel should be implemented immediately. 1. Implement…
The world is transitioning from traditional phone systems to VoIP. VoIP systems have revolutionized the telecommunications industry. They offer flexibility, scalability, and cost-effectiveness. VoIP boasts an appeal that traditional phone systems can’t match. Choosing a suitable VoIP system is crucial for seamless communications. The VoIP market contains several solutions tailored to diverse business needs. Options…
With many businesses issuing a call back to the office, we’ve reignited the age-old question: Are laptops or desktops a better choice for optimal productivity? This decision has never been more significant than in the present scenario. Do we hedge against another potential pandemic and outfit everyone with laptops, or do we double-down on calling…
While Information Technology (IT) has become a cornerstone of most businesses today, it also represents a sizeable investment. That’s why it’s vital to take strategic steps to optimize this investment for maximum returns. Here’s how: Firstly, think strategically about your hardware and software purchases. Deploying technology for the sake of having the newest and shiniest…